This story was told to me by a computer analyst (I'll call him Terry) who manned the help desk for library types who called about problems with their automated library catalog.

This call came from a lady (I'll call her Isabell) with an extreme southern accent.

NOTE: When the on-line computer was unavailable "NO POLL" appears on each monitor.

Telephone conversation:

Isabell: I ain't got no pole.

Terry: OK, did you notice anything peculiar before getting the no poll?

Isabell: You don't understand I AIN'T GOT NO POLE.

Terry: I understand you don't have no poll, so lets try to fix it.

Isabell: You really don't understand I AIN'T GOT NO POLE. This **** semi came barrelling down right towards our library and knocked down our pole.

Terry: You mean the electrical pole?

Isabell: Yes, like I told you I ain't got no pole!!!

Terry: OK, you might want to call your electric company and let me know when you have electricity in the building -- then we will fix your no poll.....

I thought this story was hilarious. This shows you an example of how the information age (in some cases) is forced upon libraries who don't have the staff to support it.